FREE DELIVERY for all CNY gift sets & hampers.

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How to order

Step 1 | Register / Sign in

Register or Sign in your account (recommended for tracking purpose). Now you may also sign in with your social accounts (Facebook).

Step 2 | Add to cart

Choose the product and click “ADD TO CART”.

Step 3 | View / update cart

Click “VIEW CART” to view and make changes to your shopping cart.
Click “UPDATE CART” to update your changes.
Click “PROCEED TO CHECKOUT” to proceed with your orders.

Step 4 | Place order

Review the content of your orders, and
Fill in the billing and shipping details,
Click “PLACE ORDER” to place your order.

Step 5 | Make payment

BOLD.Pay, Riipay and Paypal will be our payment gateway.
Choose your payment options.
Make your payment and you will receive a purchase receipt after payment.

Step 6 | Receive parcel

It will take approximately 4-7 days for you to receive your package.

It is very important to review your shopping cart contents and address before you click purchase. Orders cannot be amended after payment has been made.
It is advisable to register/sign in as a member to enable the tracking of your transaction history.

Frequently asked questions

Will my orders be saved for future viewing?

Yes. Your history of purchase will be saved for viewing only if u Register / Sign in at the time of purchase.

What are my payment options?

BOLD.Pay, Riipay and Paypal will be our payment switching gateway that accepts payment via credit card & online banking transfers.

Why have I been charged with an extra USD 1 for my PayPal purchase?

The 1 USD charge is a temporary authorization by PayPal. To verify that the buyer’s credit card or debit card is in good standing, a temporary USD 1.00 charge might appear in buyer’s transaction history. The charge appears as ‘pending’ and is automatically removed after the full amount of the purchase is processed. It may take a few minutes or up to 30 days, depending on the card issuer, for the transaction to be removed and the USD 1.00 to be released to the buyer’s card. If the authorization charge remains on the buyer’s card after 30 days, we suggest the buyer contact the card issuer.

Is there any extra charge if I make payment via Paypal/Credit card?

No, there is no service charge.

Do I get a receipt upon payment?

Yes. A purchase receipt will be emailed to you once the payment has been made.

What method do you use for shipping?

We have our own in-house delivery team to deliver your orders.

How long will it take to receive my order?

You will receive your order within 4 – 7 working days.

Do you ship overseas?

No. We only take orders within Peninsular Malaysia at the moment.

I have a question that is not listed in FAQ, how do I contact you?

We will be more than happy to answer any question you may have, please email us at eshop@mika.com.my or call 1700 81 6821.

Delivery terms

General delivery terms
  • We do not deliver to P.O. Box addresses and international addresses. (For delivery areas, kindly refer to specific delivery terms of each product category below.)
  • All purchases are processed as soon as the transaction is confirmed. However, purchases made after 3pm each day will be considered next day purchase.
  • Delivery process lead-time is 4 working days (exclude Public Holidays). Please allow a longer lead-time of 4-7 working days during festive and peak seasons. Please also expect longer lead-time during the pandemic and the flood season. We are doing our best to deliver in the safest manner.
  • The delivery will be within the operational hours of the designated courier service company (not including Public Holidays). However, there is no estimated time of arrival.
  • Please ensure that delivery details are correct to avoid any additional transport cost for redirection.
  • Any complaints on late delivery or undelivered items due to no recipient at the point of delivery or incorrect addresses will not be entertained.
CNY Gift Sets, CNY Cookie Combo, CNY Hampers

CNY Gift Sets: The Blessing Of Spring 喜气洋洋, Joyful Abundance 迎春纳福, Lucky Tiger Variety Gift Set 虎年大吉, Roaring New Year Gift Box 虎虎生威 A, Roaring New Year Gift Box 虎虎生威 B, Roaring New Year Combo Set 虎虎生威 Combo Set, Family Heritage Premium Gift Set 虎啸祥瑞, Prosperous Journey Premium Gift Set 虎跃新程, Springtime Deluxe Gift Set 金鵲报喜, Golden Treasure Deluxe Gift Set 虎金甘来, Roaring Lion Gift Set 醒狮贺岁 A, Roaring Lion Gift Set 醒狮贺岁 B, Eight Auspicious Abundance 八宝礼盒.

CNY Cookie Combos: Signature Cookies Combo 经典之最, Pineapple Lover Cookies Combo “旺”最爱, Nut Lover Cookies Combo 果仁香, Healthy Choice Cookies Combo 健康之选.

CNY Hampers: Luxuriant Bloom 欣欣向荣 (C1), Enjoyable Success 春风得意 (C2), Brings Fortune 招财进宝 (C3), Joyful Embrace 福星高照 (C4), Dazzling Blossom 万紫千红 (C5), Golden Opulence 金玉满堂 (C6), Supreme Vitality 龙马精神 (C7), Brilliant Splendour 锦上添花 (C8), Peace Throughout 岁岁平安 (C9), Soaring Beyond 节节高升 (C10), Rekindle Spirit 万象更新 (C11), Golden Blooming 金枝玉叶 (C12), Blooming Fortune 花开富贵 (C13), All Is Great 万事大吉 (C14), Receiving Wealth 财源广进 (C15), Smooth Sailing 一帆风顺 (C16), Fruitful Harvest 年年丰盛 (C17), Tremendous Lucks 鸿运至尊 (C18), Brings Wealth & Treasure 财兴聚宝 (C19).

  • We deliver items under this category to Penang Island, Kuantan the rest of Mainland Peninsular (NOT applicable to Sabah, Sarawak, Labuan, Terengganu, Kelantan, and rest of Pahang).
  • Free delivery for items under this category per transaction.
  • Only one shipping address per transaction. Multiple deliveries per transaction are not available.
CNY Delivery

  • 7-day Delivery

Bulk purchases

Please contact at +6012-607 2328 for further enquiries.

Baby Celebration, Kiddy & Wedding Delivery

Baby Celebration Sets: Bright Beginnings, Flights of Fantasy, World of Wisdom, Dreamy Wonderland.

Kiddy Packs: Hooray!, Whoopee!, Woo-hoo!, Wow-wee!.

Wedding Gift Sets: Happy Ever After, Pure & Prosperous Union, Sweet Marital Bliss, Fruitful Fertility.

  • We deliver items under this category to street addresses of Johor, Melaka, Selangor, Kuala Lumpur, Kuantan and Seremban only.
  • Free delivery for purchases above RM500.00 in a single receipt. Delivery charges will be fixed at RM25.00 on purchases below RM500.00 in a single receipt.
  • Only one shipping address per transaction. Multiple deliveries per transaction are not available.
Baby Celebration Gift Hampers Delivery

Baby Gift Hampers: A Basket of Bliss, A Bundle of Joy, A Cart of Giggles.

  • We deliver items under this category to street addresses of Johor, Melaka, Selangor, Kuala Lumpur, Kuantan and Seremban only.
  • Free delivery for purchases above RM100.00 per transaction. Delivery charges will be fixed at RM25.00 on purchases below RM100.00 per transaction.
  • Only one shipping address per transaction. Multiple deliveries per transaction are not available.
Bakery Delivery

Cakes: Butterlicious Original, Butterlicious Chocolate, Cinnamon Layer Cake, Pandan Layer Cake, Marble Layer Cake.

Cookies: Oatmeal & Chocolate Chips, Chocolate chips & Raisins.

  • We deliver items under this category to street addresses within mainland Peninsular and Penang Island only.
  • Free delivery for purchases above RM50.00 per transaction. Delivery charges will be fixed at RM25.00 on purchases below RM50.00 per transaction.
  • Only one shipping address per transaction. Multiple deliveries per transaction are not available.

Payment Option

Payment method

BOLD.Pay, Riipay and Paypal will be our payment switching gateway that accepts payment via credit card, paypal & online banking transfers.

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Available payment options

BOLD.Pay supports the payment options as below:-

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You will receive an email confirming your payment (purchase receipt). It may take up to 24 hours for your order status to update from pending to processing. Note that status viewing is only applicable when u sign up/login at the time of purchase.

Shipping

Shipping

Goods will be distributed within 4-7 Working Days after payment has been confirmed. Longer processing time when Saturdays, Sundays and Public Holidays are involved.

Tracking

Tracking number will be advised via email for tracking purpose after your goods are being delivered. You may call 1700 81 6821 to track your orders.

Return policy

Return and cancellation policy

Mika.com.my DOES NOT allow refund, cancellation and/or exchange of orders.
Once purchased, they are considered sold.

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