Due to the coming Raya celebration, orders made from now on will only be delivered from 28th May onwards.

We support you.

How to order

Step 1 | Register / Sign in

Register or Sign in your account (recommended for tracking purpose). Now you may also sign in with your social accounts (Facebook).

Step 2 | Add to cart

Choose the product and click “ADD TO CART”.

Step 3 | View / update cart

Click “VIEW CART” to view and make changes to your shopping cart.
Click “UPDATE CART” to update your changes.
Click “PROCEED TO CHECKOUT” to proceed with your orders.

Step 4 | Place order

Review the content of your orders, and
Fill in the billing and shipping details,
Click “PLACE ORDER” to place your order.

Step 5 | Make payment

SenangPay and ipay88 will be our payment gateway.
Choose your payment options.
Make your payment and you will receive a purchase receipt after payment.

Step 6 | Receive parcel

It will take approximately 4-7 days for you to receive your package.

It is very important to review your shopping cart contents and address before you click purchase. Orders cannot be amended after payment has been made.
It is advisable to register/sign in as a member to enable the tracking of your transaction history.

Frequently asked questions

Will my orders be saved for future viewing?

Yes. Your history of purchase will be saved for viewing only if u Register / Sign in at the time of purchase.

What are my payment options?

SenangPay, ipay88 and Paypal will be our payment switching gateway that accepts payment via credit card & online banking transfers.

Why have I been charged with an extra USD 1 for my PayPal purchase?

The 1 USD charge is a temporary authorization by PayPal. To verify that the buyer’s credit card or debit card is in good standing, a temporary USD 1.00 charge might appear in buyer’s transaction history. The charge appears as ‘pending’ and is automatically removed after the full amount of the purchase is processed. It may take a few minutes or up to 30 days, depending on the card issuer, for the transaction to be removed and the USD 1.00 to be released to the buyer’s card. If the authorization charge remains on the buyer’s card after 30 days, we suggest the buyer contact the card issuer.

Is there any extra charge if I make payment via Paypal/Credit card?

No, there is no service charge.

Do I get a receipt upon payment?

Yes. A purchase receipt will be emailed to you once the payment has been made.

What method do you use for shipping?

We have our own in-house delivery team to deliver your orders.

How long will it take to receive my order?

You will receive your order within 4 – 7 working days.

Do you ship overseas?

No. We only take orders within Peninsular Malaysia at the moment.

I have a question that is not listed in FAQ, how do I contact you?

We will be more than happy to answer any question you may have, please email us at eshop@mika.com.my or call 1700 81 6821.

Delivery terms

General delivery terms
  • Delivery Service is only applicable to street addresses within mainland Peninsular and Penang Island. We do not deliver to P.O. Box addresses and international addresses.
  • Purchases made after 3pm each day will be considered next day purchase.
  • Processing lead-time is 4 days (not including Public Holidays). Please allow longer lead-time of 5-7 days during festive and peak seasons.
  • Orders will be delivered within the operational hours of the designated courier service company (Not including Public Holidays). However, the time of arrival could not be estimated.
  • Please ensure that delivery details are correct to avoid any additional transport cost for redirection.
  • Any complaints on late delivery or undelivered items due to no recipient at point of delivery or incorrect addresses will not be entertained.
Mid Autumn Specials

Moon Cake Set: Premium Moon Gift, Vegetarian Moon Cake Combo, Seller Pick Moon Cake Combo, New Flavour Moon Cake Combo, Traditional Moon Cake Combo.

Homade Shortcake Set: Pure Lotus with Egg Yolk, Japanese Sweet Potato With Yolk.

Moon Cake: Low Sugar Premium Red Bean Moon Cake, Low Sugar Pure Lotus Moon Cake, Low Sugar Pandan Moon Cake, Pure Lotus Single Yolk Moon Cake, Pure Lotus Double Yolk Moon Cake, Sugar Free White Lotus Moon Cake, Mixed Nuts Moon Cake, White Lotus with Yam Moon Cake, Classic Jade Pandan with Single Yolk and Custard Moon Cake, Matcha Red Bean Moon Cake, Low Sugar Cranberry Moon Cake, Lava Chocolate Moon Cake, Lava Golden Butter Moon Cake, Lava Musang King.

 

Only Available at Outlets: Teochewlicious, Snowy Moon Cakes

  • We deliver items under this category to street addresses within mainland Peninsular and Penang Island.
  • Delivery charges will be fixed at RM5.00 on purchases per transaction.
  • Only one shipping address per transaction. Multiple deliveries per transaction are not available.
  • Please note that Teachewlicious and Snowy Moon Cakes is only available at Mika Outlets and are not available for online purchase and delivery service.
Mid Autumn Specials Delivery Schedule

  • Orders made before 3pm on 05 Sept 2019 will arrive before 13 Sept 2019.
  • Orders made after 3pm on 05 Sept 2019 will arrive on 13 Sept onwards 2019.

Bulk purchases

Please contact at +6012-631 1155 for further enquiries.

CNY Gift Sets & Cookie Combos

CNY Gift Set: Joyful Abundance 迎春纳福 Set A, Joyful Abundance 迎春纳福 Set B, The Blessing Of Spring 喜气洋洋 Set A, The Blessing Of Spring 喜气洋洋 Set B, The Blessing Of Spring 喜气洋洋 Set C.

CNY Cookie Combo: Cookie Combo Set A, Cookie Combo Set B, Cookie Combo Set C.

  • We deliver items under this category to street addresses within mainland Peninsular and Penang Island.
  • Free delivery for items under this category per transaction.
  • Only one shipping address per transaction. Multiple deliveries per transaction are not available.
CNY Hampers

CNY Online Exclusive Hamper: Joyful Opulence 福满人间, Superior Goodness 八福临门, Great Success 扬眉吐气.

CNY Basket Hamper: Brings Fortune 招财进宝, Luxuriant Bloom 欣欣向荣, Golden Opulence 金玉满堂, Enjoyable Success 春风得意, Auspicious Wishes 吉祥如意, Joyful Embrace 福星高照, Dazzling Blossom 万紫千红, Peace Throughout 岁岁平安, Joyful Season 福星报星, Blissful Joy 和乐融融, All Is Great 万事大吉, Supreme Vitality 龙马精神, Blooming Fortune 花开富贵, Soaring Beyond 节节高升, Rekindle Spirit 万象更新, Smooth Sailing 一帆风顺, Luxurious Glory 百花争艳, Spring All Around 春满人间, Golden Chapter 金色年华, Fruitful Harvest 年年丰盛, Receiving Wealth 财源广进, Tremendous Lucks 鸿运至尊.

CNY Pyramid Hamper: Brilliant Splendour 锦上添花 , Smiles & Laughter 笑口常开, Golden Blooming 金枝玉礼 , Brings Wealth & Treasure 财兴聚宝 , Energy & Enthusiasm 万马奔驰.

  • We deliver items under this category to street addresses within mainland Peninsular and Penang Island.
  • Free delivery for purchases above RM180.00 per transaction. Delivery charges will be fixed at RM25.00 on purchases below RM180.00 per transaction.
  • Only one shipping address per transaction. Multiple deliveries per transaction are not available.
CNY Delivery Schedule

  • Orders made before 3pm on 13 Jan 2020 will arrive before 25 Jan 2020.
  • Orders made after 3pm on 13 Jan 2020 will arrive after 3 Feb 2019 when delivery services resumed after the holidays.

Bulk purchases

Please contact at +6012-631 1155 for further enquiries.

Raya Free Delivery Promotion

Raya Cake & Cookies eligible for Free delivery promo: Cinnamon Layer Cake, Pandan Layer Cake, Marble Butter Cake, Semperit Susu Cookies, Pineapple ball Cookies, Idaman Cookies, Chocolate Nestum Crunchy.

  • We deliver items under this category to street addresses within mainland Peninsular and Penang Island.
  • Free delivery for purchases from this category.
  • Only one shipping address per transaction. Multiple deliveries per transaction are not available.
Raya RM5 Delivery Promotion

Raya Gift Set eligible for RM5 delivery promo: Salam, Harmoni.

  • We deliver items under this category to street addresses within mainland Peninsular and Penang Island.
  • Free delivery for purchases above RM180.00 per transaction. Delivery charges will be fixed at RM5.00 on purchases below RM180.00 per transaction.
  • Only one shipping address per transaction. Multiple deliveries per transaction are not available.
Raya Gift Sets & Hampers

Raya Hamper: Maaf Zahir & Batin, Best Wishes, Sihat Sejahtera, Joy & Friendship, Semoga Berjaya, Persahabatan Sejati, Love & Gratitude, Joy & Happiness, Semoga Berbahagia, Keluarga Tersayang, Great Fortune, Yang Mulia, Salam Sejahtera, Untung Besar, Heartiest Greetings, Blissful Joy, Blooming Success, Kasih Sayang, Sweet Surprise, Salam Dari Hati.

  • We deliver items under this category to street addresses within mainland Peninsular and Penang Island.
  • Free delivery for purchases above RM180.00 per transaction. Delivery charges will be fixed at RM25.00 on purchases below RM180.00 per transaction.
  • Only one shipping address per transaction. Multiple deliveries per transaction are not available.
Raya Delivery Schedule

  • Orders made before 3pm on 18 May 2020 will arrive before 25 MAY 2020.
  • Orders made after 3pm on 18 May 2020 will arrive after 01 Jun 2020 when delivery services resumed after the holidays.

Bulk purchases

Please contact at +6012-631 1155 for further enquiries.

Deepavali Hampers

Deepavali Hamper: Joy & Happiness, Love & Prosperity, Heartiest Greetings,
Superior Happiness, Supreme Luck, Incredible Fortune, Awesome Success.

  • We deliver items under this category to street addresses within mainland Peninsular and Penang Island.
  • Free delivery for purchases above RM180.00 per transaction. Delivery charges will be fixed at RM25.00 on purchases below RM180.00 per transaction.
  • Only one shipping address per transaction. Multiple deliveries per transaction are not available.
Deepavali Delivery Schedule

  • Orders made before 3pm on 17 October 2019 will arrive before 27 October 2019.
  • Orders made after 3pm on 17 October 2019 will arrive after 27 October 2019.

Bulk purchases

Please contact at +6012-631 1155 for further enquiries.

Wedding, Kiddy Pack & Baby Celebration

Wedding Gift Sets: Happy Ever After, Pure & Prosperous Union, Sweet Marital Bliss, Fruitful Fertility.

Kiddy Packs: Hooray!, Whoopee!, Woo-hoo!, Wow-wee!.

Baby Celebration Sets: Unicorn, Brainy Baby, Super Baby, Cheerful Baby.

  • We deliver items under this category to street addresses of Johor, Melaka, Selangor, Kuala Lumpur and Kuantan only.
  • Free delivery for purchases above RM200.00 in a single receipt. Delivery charges will be fixed at RM25.00 on purchases below RM200.00 in a single receipt.
  • Only one shipping address per transaction. Multiple deliveries per transaction are not available.
Baby Celebration Gift Hampers, Everyday Hampers, Cakes & Cookies

Baby Gift Hampers: A Basket of Bliss, A Bundle of Joy, A Cart of Giggles.

Everyday Hampers: Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday.

Layer Cakes: Cinnamon Layers, Pandan Layers.

Mini Cakes: Butterlicious Original, Butterlicious Chocolate.

Cookies: Oatmeal & Chocolate Chips, Chocolate chips & Raisins.

  • We deliver items under this category to street addresses within mainland Peninsular and Penang Island.
  • Free delivery for purchases above RM100.00 per transaction. Delivery charges will be fixed at RM25.00 on purchases below RM100.00 per transaction.
  • Only one shipping address per transaction. Multiple deliveries per transaction are not available.
Cakes & Cookies

Layer Cakes: Cinnamon Layers, Pandan Layers.

Mini Cakes: Butterlicious Original, Butterlicious Chocolate.

Cookies: Oatmeal & Chocolate Chips, Chocolate chips & Raisins.

  • Cakes & Cookies under this category can be delivered to street addresses within mainland Peninsular and Penang Island.
  • Free delivery for purchases above RM100.00 per transaction. Delivery charges will be fixed at RM25.00 on purchases below RM100.00 per transaction.
  • Only one shipping address per transaction. Multiple deliveries per transaction are not available.
  • You can also choose to self-collect at one of our branch or kiosk. For collection, please choose your ‘Pickup Date’ and ‘Pickup Location’ during checkout.
Cakes: non deliverable / self-pick

Whole Cakes: Marble Cheese, Mango Mousse, Tiramisu, Strawberry Swiss.

  • Self-pick Cakes are NOT applicable for delivery. Please state your date to arrange for self-collection at your preferred branch or kiosk during checkout.

Payment Option

Payment method

SnangPay and ipay88 will be our payment switching gateway that accepts payment via credit card, paypal & online banking transfers.

ipay88

Available payment options

SenangPay and ipay88 supports the payment options as below:-

v2-payment-options

You will receive an email confirming your payment (purchase receipt). It may take up to 24 hours for your order status to update from pending to processing. Note that status viewing is only applicable when u sign up/login at the time of purchase.

Shipping

Shipping

Goods will be distributed within 4-7 Working Days after payment has been confirmed. Longer processing time when Saturdays, Sundays and Public Holidays are involved.

Tracking

Tracking number will be advised via email for tracking purpose after your goods are being delivered. You may call 1700 81 6821 to track your orders.

Return policy

Return and cancellation policy

Mika.com.my DOES NOT allow refund, cancellation and/or exchange of orders.
Once purchased, they are considered sold.

Updating…
  • No products in the cart.